Measure of Success:
Your workforce has the interpersonal communication and assessment skills necessary to succeed in their roles with others, either as a co-worker or supervisor. When there is a skill deficiency, a solution is developed and executed.

Daily Leadership Skills

Target Audience — those that supervise or manage one or more employees.

Learning outcomes

• Your supervisors will develop people management and leadership skills to manage for day-to-day success.
• They will learn to execute through others:
      - Clearly communicate expectations.
      - Coach/counsel for improved performance.
      - Motivate and build a strong team.
      - Evaluate performance and support employee development.
      - Effectively confront others.
      - Provide recognition.

Interview Skills

Target Audience — all supervisors and other employees involved in the hiring process.

Learning outcomes

• Employees learn to get the most from the interview.
• They will focus on what’s most important to find the best person for the job.
• Your employees will practice the skills to interview effectively.
• They will learn what they can and cannot discuss during the interview.

Interpersonal/Interaction Skills

Target Audience — all employees.

Learning outcomes

• Employees receive valuable insight into their communication style and abilities.
• They will learn to improve their effectiveness with and endorsement by others.
• Employees learn the value of dialogue to achieve daily goals.

The Quinn Company
P.O. Box 6503
Libertyville, IL 60048-6503
847.772.3559
847.816.3079 Fax